Chapter two of the Australian consumer law elaborates more of False and misleading representations. A statement misleading one group of consumers may not mislead the other group. False and misleading representations apply to advertising of goods and services, packaging and any information provided by the staff regarding particular goods and services.  Examples of the business behavior found misleading are like a real estate agent provides misleading information about the property and a jewelry store advertising the price of a certain commodity been lower than usual to attention purposes.   Fine print and qualifications, comparative advertising, bait advertising and environmental claims are examples of false or misleading advertisings. The chapter contains general protection which creates the standard of business conduct in the business including the general ban of false and misleading representation in trade or commerce.  Section 18 prohibits any person in trade or commerce from engaging in false or misleading representations.   The circumstances of each case determine whether the representation is misleading or false. A representation can be misleading or false even if it is true. Testimonials are the statement from the previous consumer regarding a particular goods and services. The representations also apply to the statements made on the social Medias regarding goods and services. The Australian consumer law normally prohibits the business from making false or misleading representation in regards to the standard, quality, and value of goods and services, warranty, and condition of goods and services, the price of goods and services and availability of repair facilities and spare parts. False or misleading representation is an offense and carries criminal penalties. The civil remedies may include the injunctions, damages, disqualification of orders and compensation.

Order Now